Complaints
JGS Tech
All items offered in our store are covered by the manufacturer’s warranty.
In case of delivery of goods not in accordance with the description or mechanically damaged during delivery , please contact us:
Basis for complaint
The basis for filing a claim for a damaged shipment during transport is to inspect it in the presence of the courier and then write a damage report with the carrier upon receipt.
The manufacturer directly deals with product complaints. For the fastest solution, submit a complaint directly to the manufacturer’s email address service@mustenergy.com attaching a a completed warranty certificate (click here >>).
Time to resolve complaints up to 30 working days.
The manufacturer directly deals with product complaints. For the fastest solution, submit a complaint directly to the manufacturer’s email address service@mustenergy.com attaching a a completed warranty certificate (click here >>).
Time to resolve complaints up to 30 working days.
